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Anastasia Pavlou

review

Verified Order

Thank You ThinLenses!

I'm really happy with my decision to order my new glasses from ThinLenses. The frames are lovely and by selecting the 1.9 glass high index option, they look so much nicer than any of the glasses I have worn in the past. I've received so many compliments already! The best part of my experience is dealing with Ash, who was very helpful and professional throughout the entire process. He prioritized my order given the urgency of my request, reverted promptly to all my emails and answered all my questions in very thorough and helpful way. I will definitely recommend ThinLenses to all my friends and family looking to buy new glasses from a very professional and reliable company with amazing customer service!

Ellis

review

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I used another service before these…

I used another service before these guys and they sent me glasses that where broken/wrong perscription! was a right headache to sort, Found these guys gladly, my perscription is quite high so I need thin lenses, they recomended me double Aspheric Lenses after placing my order so chose them. Received the glasses today and they are top notch, they have taken care with them and are spot on as I requested. I would use the company again, I fully recommend them if you need thin lenses. Many thanks thin lenses!.

Red Yates

review

Verified Order

Highly Recommend!

Have just received my sunglasses and am extremely impressed with the quality and the incredibly quick turnaround. The level of customer service and communication was excellent. Only thing that would have made it better would be the ability to see photos of the different colours and gradients of tinted lenses available before choosing. I'm so excited to finally have some prescription sunglasses that suit me! Thanks Ash and the rest of the team.

Ms J Blade

review

Verified Order

Unbelievably Brilliant Optician for Complex Lenses!

I turned to Thinlenses because I have such a complex prescription that my optician could no longer find anyone who manufactures my prescription to a 1.9 index. I have to admit I was terrified about ordering because my prescription is VERY complex (-15.5 and -16.75) and I really could not believe that somebody could make me a pair of glasses that would not only fit me, but also be the right prescription for just £244 including frames (the cheapest quote I could get for LENSES ONLY at 1.7 index was £550). Ash was extremely helpful and reassuring and so I placed my order with trepidation. However, when my glasses arrived I was astonished to find they actually fitted me better and gave me better vision than my old ones! And they are so lightweight and comfortable too. I really cannot recommend this optician enough - if they can deal with my prescription, they can deal with anything!

Faisal Nasir

review

Verified Order

Use the for the first time - sent my glasses to be re-glazed with a new prescription. Have a high prescription so went for the super thin flat lens, Sent on the Thursday I think and had them back by the Sat - amazing service and the lenses look great. My optician didn't even offer me these lens (just the high index ones). Next time I will get my prescription from the optician and order them online. Great service

Marilyn Humber

review

Verified Order

Absolutely 5 stars. Super fast, super friendly, very professional and fabulous customer service. Prices cannot be beaten. Just received my glasses & so pleased, I am going to get another pair. Many thanks to Ash & his team. ?

Tim

review

Verified Order

Astonishingly great

Astonishingly great. The best customer service I’ve ever experienced, speedy and well packaged delivery & most importantly perfect lenses. This was my first experience of ordering anything optical online, and with a prescription in the high numbers (over -13), it felt like a bit of a risk. With the price difference though, compared to a high street optician, I thought it was worth it & i’m completely satisfied that I made the right choice. I used the reglazing service and opted for the 1.9 index glass lenses. The vision is perfect & aesthetically they’re so much more subtle than the thick plastic lenses I’ve previously been recommended. Many thanks Ash for your instant replies and help.

GSG

1 review

Verified Order

A very ethical, honest, professional company. Highly recommended.

I'm in the U.S. and double aspheric lenses are not available here. I wanted the thinnest lenses possible due to having high myopia which typically results in very thick lenses. After doing much research, I was fortunate to discover Thinlenses.co.uk.

I called them to discuss my prescription and then called again before placing the order. Ash Mehta spoke with me both times. He is a gentleman, informative, knowledgeable and very patient. I then placed the order online using their website. The eyeglasses arrived within about 2 weeks and I was very pleased with the results. I did need a slight frame adjustment due to my unusual situation and my local optician did this in 5 minutes or less for no fee. I would happily do business with this very ethical, honest, professional company again in the future. I would most definitely recommend them to anyone looking for professionally-made, high-quality eyeglasses. This is a company that really went above and beyond to make sure I am pleased with their service. Thank you, Ash Mehta!

Harry

1 review

Verified Order

Thinlenses were the only company

Thinlenses were the only company to stock the glasses that I wanted, after accidentally breaking my two pairs: they couldn’t have been more helpful in informing me when the frames had arrived at their office, and requesting me to send the broken ones in. They swiftly put my existing lenses into the new frames and returned to me. From start to finish in under 7 days. Superb!