Aluminum Frame with Plastic Arms

Astonishingly great. The best customer service I’ve ever experienced, speedy and well packaged delivery & most importantly perfect lenses. This was my first experience of ordering anything optical online, and with a prescription in the high numbers (over -13), it felt like a bit of a risk. With the price difference though, compared to a high street optician, I thought it was worth it & i’m completely satisfied that I made the right choice. I used the reglazing service and opted for the 1.9 index glass lenses. The vision is perfect & aesthetically they’re so much more subtle than the thick plastic lenses I’ve previously been recommended. Many thanks Ash for your instant replies and help.

Use the for the first time – sent my glasses to be re-glazed with a new prescription. Have a high prescription so went for the super thin flat lens.

Sent on the Thursday I think and had them back by the Sat – amazing service and the lenses look great.

My optician didn’t even offer me these lens (just the high index ones). Next time I will get my prescription from the optician and order them online.

Great service

Thinlenses were the only company to stock the glasses that I wanted, after accidentally breaking my two pairs: they couldn’t have been more helpful in informing me when the frames had arrived at their office, and requesting me to send the broken ones in. They swiftly put my existing lenses into the new frames and returned to me. From start to finish in under 7 days. Superb!