Hackett

I have a high prescription and in 30 years no high street optician has ever given me glasses I felt comfortable wearing, then I found the utopia, step forward ThinLenses.

I contacted ThinLenses feeling a little apprehensive because of my high prescription but that completely disappeared during my first phone conversation, their help, experience and advice throughout the entire process was outstanding, I was completely at ease.

I will never buy glasses from anyone else, I can’t recommend ThinLenses highly enough

I called them to discuss my prescription and then called again before placing the order. Ash Mehta spoke with me both times. He is a gentleman, informative, knowledgeable and very patient. I then placed the order online using their website.

The eyeglasses arrived within about 2 weeks and I was very pleased with the results. I did need a slight frame adjustment due to my unusual situation and my local optician did this in 5 minutes or less for no fee.

I would happily do business with this very ethical, honest, professional company again in the future. I would most definitely recommend them to anyone looking for professionally-made, high-quality eyeglasses.

This is a company that really went above and beyond to make sure I am pleased with their service.

Thank you, Ash Mehta!

I’ve used ThinLenses consistently since my prescription became too complex for the online service I had used for years. I have a strong prescription, and now need varifocals. I have had five or six pairs of glasses and sunglasses lensed at ThinLenses now, and Ash and his team have gone above and beyond expectations every time, helping find solutions to get the prescription I need in a variety of vintage frames.

Recently, I tried using a cheaper service offered by a major high street retailer for a pair of sunglasses that weren’t for everyday use. The lenses they returned to me were incorrect and unwearable, and despite swearing they’d made them to my prescription, they were unusable. I sent them to Ash, who confirmed that the mainstream brand had made errors and cut corners. He was able, as usual, to send me a perfect set of lenses made to the same prescription.

Lesson learned, you get what you pay for. Particularly if you have complex requirements, ThinLenses are incredible. Quick turnaround, personal service, perfect product, every time.