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Ms J Blade
review
Verified OrderI turned to Thinlenses because I have such a complex prescription that my optician could no longer find anyone who manufactures my prescription to a 1.9 index. I have to admit I was terrified about ordering because my prescription is VERY complex (-15.5 and -16.75) and I really could not believe that somebody could make me a pair of glasses that would not only fit me, but also be the right prescription for just £244 including frames (the cheapest quote I could get for LENSES ONLY at 1.7 index was £550). Ash was extremely helpful and reassuring and so I placed my order with trepidation. However, when my glasses arrived I was astonished to find they actually fitted me better and gave me better vision than my old ones! And they are so lightweight and comfortable too. I really cannot recommend this optician enough - if they can deal with my prescription, they can deal with anything!
Faisal Nasir
review
Verified OrderUse the for the first time - sent my glasses to be re-glazed with a new prescription. Have a high prescription so went for the super thin flat lens,Sent on the Thursday I think and had them back by the Sat - amazing service and the lenses look great.My optician didn't even offer me these lens (just the high index ones). Next time I will get my prescription from the optician and order them online.Great service
Marilyn Humber
review
Verified OrderAbsolutely 5 stars. Super fast, super friendly, very professional and fabulous customer service. Prices cannot be beaten. Just received my glasses & so pleased, I am going to get another pair. Many thanks to Ash & his team. 🙂
Tim
review
Verified OrderAstonishingly great
Astonishingly great. The best customer service I’ve ever experienced, speedy and well packaged delivery & most importantly perfect lenses. This was my first experience of ordering anything optical online, and with a prescription in the high numbers (over -13), it felt like a bit of a risk. With the price difference though, compared to a high street optician, I thought it was worth it & i’m completely satisfied that I made the right choice. I used the reglazing service and opted for the 1.9 index glass lenses. The vision is perfect & aesthetically they’re so much more subtle than the thick plastic lenses I’ve previously been recommended. Many thanks Ash for your instant replies and help.
GSG
1 review
Verified OrderA very ethical, honest, professional company. Highly recommended.
I'm in the U.S. and double aspheric lenses are not available here. I wanted the thinnest lenses possible due to having high myopia which typically results in very thick lenses. After doing much research, I was fortunate to discover Thinlenses.co.uk.
I called them to discuss my prescription and then called again before placing the order. Ash Mehta spoke with me both times. He is a gentleman, informative, knowledgeable and very patient. I then placed the order online using their website.The eyeglasses arrived within about 2 weeks and I was very pleased with the results. I did need a slight frame adjustment due to my unusual situation and my local optician did this in 5 minutes or less for no fee.I would happily do business with this very ethical, honest, professional company again in the future. I would most definitely recommend them to anyone looking for professionally-made, high-quality eyeglasses.This is a company that really went above and beyond to make sure I am pleased with their service.Thank you, Ash Mehta!
Harry
1 review
Verified Order